TOKENKILN TERMS OF SERVICE Version 2026-08-04 Archived true copy of the Terms of Service as published at https://tokenkiln.com/terms under the version identifier above. Superseded by version 2026-08-06. The version currently in force is at https://tokenkiln.com/terms. Operator: TokenKiln Pty Ltd (ABN 19 701 051 541) Contact: support@tokenkiln.com 1. Service TokenKiln provides metered access to machine-learning inference hosted on operator-controlled GPUs through an OpenAI-compatible API and web console. By creating an account or calling the API you agree to these Terms and the Privacy Policy. 2. Accounts and keys You must provide a valid email and keep credentials secret. You are responsible for all activity under your account and API keys. Revoking a key in the dashboard takes effect immediately for new requests. You must be at least 18 (or the age of majority where you live). 3. Credits, invoices, and taxes Credits are prepaid in USD and consumed by metered usage (engine-reported tokens where available). Successful payments generate a Stripe invoice and receipt. You are responsible for taxes applicable to your purchases; we may collect tax IDs and billing address for invoicing. 4. Immediate supply and refunds Credits are available to spend the moment your payment succeeds. By purchasing, you ask us to begin supplying the service immediately, and you acknowledge that once credits have been consumed you lose any right to cancel that you would otherwise have had for digital content and services, including the 14-day right of withdrawal available to consumers in the EEA and UK. Unused credits are refundable. Email support@tokenkiln.com from your account address and we will refund the unused balance to the original payment method. Credits already consumed by inference are not refundable, because the compute has been delivered and cannot be returned. Nothing here limits rights you have under the Australian Consumer Law or other consumer protection law that cannot be excluded, including remedies where the service is faulty or not as described. 5. Acceptable use You may not use the service to: - Violate law or third-party rights - Distribute malware, run unauthorized intrusion, or attack infrastructure - Attempt to access other customers' data or bypass rate / spend limits - Generate CSAM or content that facilitates severe harm - Misrepresent output as human-authored where disclosure is legally required We may suspend or terminate accounts that violate this policy, with or without notice when needed to protect the platform or comply with law. 6. Model output Outputs are probabilistic. We do not warrant accuracy, completeness, or fitness for a particular purpose. You are responsible for human review before relying on output in high-stakes contexts (medical, legal, financial, safety-critical). 7. Availability and changes The service is provided as-is without an SLA unless you have a separate written agreement. Pricing and model availability may change; material price changes appear on the Models page before they apply to new usage. Continued use after a Terms update constitutes acceptance of the new version. 8. Export and sanctions You may not use the service if you are subject to applicable trade sanctions, or if your use would breach Australian export control or sanctions law, or equivalent law in your own jurisdiction. 9. Liability To the maximum extent permitted by law, TokenKiln Pty Ltd (ABN 19 701 051 541)'s aggregate liability arising from the service is limited to the amounts you paid for credits in the three months before the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data. 10. Governing law These Terms are governed by the laws of New South Wales, Australia, without regard to conflict of law rules. Exclusive venue lies in the courts of that jurisdiction, except where consumer law requires otherwise. 11. Contact Questions: support@tokenkiln.com. In-app support: https://tokenkiln.com/dashboard/support.